HelpDesk for customer service
Access all customer inquiries from email, Live Chat, Chat bot and FB Messenger in a single platform and save your time
Access customer purchase and inquiry history
Enjoy an integration with Shopify “Orders” and easily manage them from HelpDesk for cancelling, duplicating or refunding
Create a live chat
Let your customers contact your business in real-time and after office hours. Check it yourself by clicking on the right side widget below
Chatbot
Setup a chatbot to help answer common queries
Use custom personalized templates
Save time, focus on urgent issues, and respond faster while maintaining a personal touch
Tags for better ticket management
Autoresponses & other automations
Use HelpDesk rules to automate ticket assignment, responses to repeatable questions, tagging and so much more
Analytics
Track and measure your customer support performance per inbox & agent to improve it with the built-in analytics solution
