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HelpDesk for customer service
Access all customer inquiries from email, Live Chat, Chat bot and FB Messenger in a single platform and save your time
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Access customer purchase and inquiry history
Enjoy an integration with Shopify “Orders” and easily manage them from HelpDesk for cancelling, duplicating or refunding
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Create a live chat
Let your customers contact your business in real-time and after office hours. Check it yourself by clicking on the right side widget below
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Chatbot
Setup a chatbot to help answer common queries
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Use custom personalized templates
Save time, focus on urgent issues, and respond faster while maintaining a personal touch
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Tags for better ticket management
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Autoresponses & other automations
Use HelpDesk rules to automate ticket assignment, responses to repeatable questions, tagging and so much more
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Analytics
Track and measure your customer support performance per inbox & agent to improve it with the built-in analytics solution
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